Terms of service

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Welcome to Joetelier. By using our website, you agree to the following terms:

1. General

Joetelier is based in Dubai, United Arab Emirates, and operates globally. By purchasing from our store, you agree to comply with local and international online shopping laws.

2. Products

We aim to display accurate product photos and descriptions. Slight variations may occur due to lighting, screen settings, or manufacturing differences.

3. Orders & Payments

• All payments are securely processed through MyFatoorah.

• Orders are confirmed only after payment is completed.

• Joetelier reserves the right to refuse or cancel any order if fraud or misuse is suspected.

4. Shipping

We provide local UAE and international shipping. Shipping times and fees depend on the destination.

5. Replacement Policy

No returns or refunds. Only replacements for damaged or incorrect products as per our policy.

6. Limitation of Liability

Joetelier is not responsible for delays caused by couriers, customs, or unforeseen events.

7. Contact

For support: joetelierae@gmail.com